What material are the pieces made in?
Our collection is made in 925 Sterling Silver and plated with 14k gold. Stones used are Cz diamond stimulant. Each Ashh piece comes with an Authenticity & Lifetime Guarantee card. Upon request, we manufacture in solid gold, platinum, precious and semi-precious stones as well.
Will the plating or any stone fade?
At Ashh, we consider every piece as a lifelong emotional investment. With minimal effort,
your pieces can be cleaned, well‐cared for and safely stored to last you a lifetime. Cleaning your Ashh jewellery is easy and can be done from the comfort of your home. Care should be taken to prevent plating from getting tarnished. Try to avoid contact with face creams, lotions and other household chemicals. Use a lint-free cloth to wipe them clean from time to time.
What is the estimated delivery date of my order?
Once you place your order, we start working on it right away! The type of product(s) you ordered will determine how long it takes to ship. It usually takes about a week to 10 days for an order to get shipped and delivered to you. Since we also offer various colour and sizing options, a personalised/customised order typically takes 10-12 business days.
Do you ship world wide?
Yes, we do ship worldwide. We offer free shipping pan India. For orders outside of India, there will be additional shipping charges. Please get in touch with our team on ashhsculptor@gmail.com to know about the exact shipping charges for your country.
I would like to know about you return policy?
You can read more at Return and Refund Policy
Can you do something for a speedy delivery?
Most of our orders are air-shipped – so you don’t have to worry about timely delivery. But if you still require expedited shipping for some reason, let us know and we will try our best to dispatch the order as
early as possible.
I received an empty box. What to do?
Sorry to hear that you have received an empty box. The chances of this happening are very minimal but this can happen on account of tampering by the delivery personnel. Regardless, in case if you have received an empty box, please do not accept the parcel and reach out to us ASAP at ashhsculptor@gmail.com with the images and videos of the box and your order number.
Ashh does not take any guarentee or responsibilty of any product missing once it has been delivered to the customer.
What is the size of the rings available?
We have the best ring size chart that can help you find the perfect ring size for yourself. Alternatively, you can reach out to our team and they will help you in finding your perfect ring size. Click here to view the Size Guide